Support #125
closed
Label Printer MP not working
Added by Adrian Kiss almost 2 years ago.
Updated almost 2 years ago.
Description
Hello,
The label printer will not print any labels. When we attempt to print, a
pop up comes on Steves old computer that says "session disconnected by the
eagle server because no terminal number has been assigned to this station"
--
- Assignee changed from IT Support to Steve Wharton
Duplicate of #124 , same root cause.
- Due date set to 07/14/2023
- Status changed from New to In Progress
- Assignee changed from Steve Wharton to Tim Rothwell
- % Done changed from 0 to 90
Erroneous NetExtender session closed. Machine may require reboot to recover hip printer functionality if Hip Printer is still failing to print.
I restarted the computer and I can print labels again. Thank you for the
quick responses!
On Thu, Jul 13, 2023 at 2:42 PM Tim Rothwell <itsupport@coastbuilding.ca>
wrote:
Issue #125 <https://support.coastbuilding.ca/issues/125#change-275> has
been updated by Tim Rothwell.
------------------------------
- Due date set to 07/14/2023
- Status changed from New to In Progress
- Assignee changed from Steve Wharton to Tim Rothwell
- % Done changed from 0 to 90
Erroneous NetExtender session closed. Machine may require reboot to
recover hip printer functionality if Hip Printer is still failing to print.
------------------------------
Support #125: Label Printer MP not working
<https://support.coastbuilding.ca/issues/125#change-275> open
- *Author: *Adrian Kiss
- *Status: *In Progress
- *Priority: *Normal
- *Assignee: *Tim Rothwell
- *Start date: *2023-07-13
- *Due date: *2023-07-14
Hello,
The label printer will not print any labels. When we attempt to print, a
pop up comes on Steves old computer that says "session disconnected by the
eagle server because no terminal number has been assigned to this station"
--
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--
- Status changed from In Progress to Closed
- % Done changed from 90 to 100
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