IT Support Requests

Just saw this message now. What happens when you try to call the store? Also what happens when you try to make a call out?

Herb

There are no issues in MP.

Thanks,

On Mon, Apr 10, 2023 at 10:13 PM Herbert Cruz <itsupport@coastbuilding.ca>
wrote:

Issue #66 <https://support.coastbuilding.ca/issues/66#change-149> has
been updated by Herbert Cruz.
------------------------------

Just saw this message now. What happens when you try to call the store?
Also what happens when you try to make a call out?

Herb
------------------------------
Support #66: Phone system down
<https://support.coastbuilding.ca/issues/66#change-149> open

- *Author: *JB Corpuz
- *Status: *New
- *Priority: *Normal
- *Assignee: *IT Support
- *Start date: *2023-04-10

Hello Herb,

Looks like the phone system is down for a while now. We cannot dial or
receive calls.

Regards,

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Ok great. Thanks Steve. That narrows it down. JB, if the phones are still not working, can you restart the SBC for the Sechelt store please?

Alert everyone prior to doing so.

Thanks.

He n

I just spoke with Charles in Sechelt as well. It seems everything is
working as it should.

On Tue, Apr 11, 2023 at 7:43 AM Herbert Cruz <itsupport@coastbuilding.ca>
wrote:

Issue #66 <https://support.coastbuilding.ca/issues/66#change-152> has
been updated by Herbert Cruz.
------------------------------

Ok great. Thanks Steve. That narrows it down. JB, if the phones are still
not working, can you restart the SBC for the Sechelt store please?

Alert everyone prior to doing so.

Thanks.

He n
------------------------------
Support #66: Phone system down
<https://support.coastbuilding.ca/issues/66#change-152> open

- *Author: *JB Corpuz
- *Status: *New
- *Priority: *Normal
- *Assignee: *IT Support
- *Start date: *2023-04-10

Hello Herb,

Looks like the phone system is down for a while now. We cannot dial or
receive calls.

Regards,

--
------------------------------

You have received this notification because you have either subscribed to
it, or are involved in it.
To change your notification preferences, please click here:
https://support.coastbuilding.ca

--

It works the same day I place the ticket after a few minutes. Looks like it
fixed itself.

Regards,

On Tue, Apr 11, 2023 at 7:43 AM Herbert Cruz <itsupport@coastbuilding.ca>
wrote:

Issue #66 <https://support.coastbuilding.ca/issues/66#change-152> has
been updated by Herbert Cruz.
------------------------------

Ok great. Thanks Steve. That narrows it down. JB, if the phones are still
not working, can you restart the SBC for the Sechelt store please?

Alert everyone prior to doing so.

Thanks.

He n
------------------------------
Support #66: Phone system down
<https://support.coastbuilding.ca/issues/66#change-152> open

- *Author: *JB Corpuz
- *Status: *New
- *Priority: *Normal
- *Assignee: *IT Support
- *Start date: *2023-04-10

Hello Herb,

Looks like the phone system is down for a while now. We cannot dial or
receive calls.

Regards,

--
------------------------------

You have received this notification because you have either subscribed to
it, or are involved in it.
To change your notification preferences, please click here:
https://support.coastbuilding.ca

--