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Support #102

open

Coastal Living TELUS alarm sensor

Added by Seril James about 2 years ago. Updated about 2 years ago.

Status:
New
Priority:
Normal
Assignee:
Tim Rothwell
Category:
-
Start date:
05/30/2023
Due date:
% Done:

0%

Estimated time:

Description

Hello,

The back storage room has a door sensor that is not working.
I'm able to set the store alarm while that back storage room door is
completely open.
The keypad is not recognizing that the door is open

Maybe the mounted sensor on the door needs to be moved further up on the
door so that it is closer to the sensor mounted on the inside door frame or
its some other issue.

Thanks,
Seril

--

https://www.coastallivingcb.com/

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 #1

Updated by Steve Wharton about 2 years ago

  • Assignee changed from IT Support to Tim Rothwell

Tim - John used to take care of anything Telus related. Neither myself or JB have the authority to contact Telus for resolution as they require pin numbers or passwords to access the account

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