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Support #41

open

Re: 2020 ONLINE MEMBERSHIP - REACTIVATION

Added by Herbert Cruz about 2 years ago. Updated about 2 years ago.

Status:
In Progress
Priority:
Normal
Assignee:
JB Corpuz
Category:
Software
Start date:
03/09/2023
Due date:
% Done:

30%

Estimated time:
1:00 h

Description

Hello all:

The license is now activated. Steve or JB, could one of you please install
the software wherever it is needed? I have created a support ticket to keep
track of this.

Since the company has a single license, it can only be run on a single
machine at any one time. Users need to coordinate usage of the software to
ensure they aren't bumping other users off while they're working.

The software can be downloaded by going to:

myaccount.2020spaces.com

Login:
Password: 2020Ctrctrctr

then going to the Downloads and Catalog section.

Upon installation, users can use and login to the software using the
credentials provided above.

The software includes extensive help resources - ideal for learning how to
use the software.

Thanks so much.

Sincerely,

Herbert Cruz

On Wed, Feb 15, 2023 at 3:58 PM Russ Jones <> wrote:

Hi Herb & Tim,

We now have 4 active kitchen quotes in our system.

We are ready to proceed with reactivating our 20/20 spaces membership -
FOR PROJECT GUIDES.

Can we share the logins between our project guides as we are just starting
out and have no revenue to support multiple accounts?

Please confirm back,
Thank you
Russ

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 #1

Updated by Steve Wharton about 2 years ago

Is this the file we are looking to download at the K&A locations?

20-20 Design 13.6.0.72 English (English - Canada, English - USA)
<https://myaccount.2020spaces.com/#pr_id_14_content_0>
Type: Full Versions
Language: English - Canada, English - USA
Release date: 12/23/2022
Description: 2020 Design Live 13.6.0.72
Download:

13.6.0.72.exe <https://myaccount.2020spaces.com/#>
Lighting_Wizard\Install_Sensio_Catalog-V13_English.exe
<https://myaccount.2020spaces.com/#>
2020 Design Live 13.6 Release Notes.pdf <https://myaccount.2020spaces.com/#>

On Thu, Mar 9, 2023 at 9:50 AM Herbert Cruz <>
wrote:

Issue #41 <https://support.coastbuilding.ca/issues/41> has been reported
by Herbert Cruz.
------------------------------
Support #41: Re: 2020 ONLINE MEMBERSHIP - REACTIVATION
<https://support.coastbuilding.ca/issues/41> open

- *Author: *Herbert Cruz
- *Status: *New
- *Priority: *Normal
- *Assignee: *IT Support
- *Start date: *2023-03-09

Hello all:

The license is now activated. Steve or JB, could one of you please install
the software wherever it is needed? I have created a support ticket to keep
track of this.

Since the company has a single license, it can only be run on a single
machine at any one time. Users need to coordinate usage of the software to
ensure they aren't bumping other users off while they're working.

The software can be downloaded by going to:

myaccount.2020spaces.com

Login:
Password: 2020Ctrctrctr

then going to the Downloads and Catalog section.

Upon installation, users can use and login to the software using the
credentials provided above.

The software includes extensive help resources - ideal for learning how to
use the software.

Thanks so much.

Sincerely,

Herbert Cruz

On Wed, Feb 15, 2023 at 3:58 PM Russ Jones <>
wrote:

Hi Herb & Tim,

We now have 4 active kitchen quotes in our system.

We are ready to proceed with reactivating our 20/20 spaces membership -
FOR PROJECT GUIDES.

Can we share the logins between our project guides as we are just starting
out and have no revenue to support multiple accounts?

Please confirm back,
Thank you
Russ

You have received this notification because you have either subscribed to
it, or are involved in it.
To change your notification preferences, please click here:
https://support.coastbuilding.ca

--

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 #2

Updated by Herbert Cruz about 2 years ago

Yes you are correct.

I'm not sure what catalogs are needed (or if they are needed at all). You
may need to check with Lori on that.

Herb

On Fri, Mar 10, 2023 at 10:20 AM Steve Wharton <>
wrote:

Issue #41 <https://support.coastbuilding.ca/issues/41#change-97> has been
updated by Steve Wharton.
------------------------------

Is this the file we are looking to download at the K&A locations?

20-20 Design 13.6.0.72 English (English - Canada, English - USA)
<https://myaccount.2020spaces.com/#pr_id_14_content_0>
Type: Full Versions
Language: English - Canada, English - USA
Release date: 12/23/2022
Description: 2020 Design Live 13.6.0.72
Download:

13.6.0.72.exe <https://myaccount.2020spaces.com/#>
Lighting_Wizard\Install_Sensio_Catalog-V13_English.exe
<https://myaccount.2020spaces.com/#>
2020 Design Live 13.6 Release Notes.pdf <
https://myaccount.2020spaces.com/#>

On Thu, Mar 9, 2023 at 9:50 AM Herbert Cruz <>
wrote:

Issue #41 <https://support.coastbuilding.ca/issues/41> <
https://support.coastbuilding.ca/issues/41> has been reported
by Herbert Cruz.
------------------------------
Support #41 <https://support.coastbuilding.ca/issues/41&gt;: Re: 2020 ONLINE
MEMBERSHIP - REACTIVATION
<https://support.coastbuilding.ca/issues/41> open

- *Author: *Herbert Cruz
- *Status: *New
- *Priority: *Normal
- *Assignee: *IT Support
- *Start date: *2023-03-09

Hello all:

The license is now activated. Steve or JB, could one of you please install
the software wherever it is needed? I have created a support ticket to keep
track of this.

Since the company has a single license, it can only be run on a single
machine at any one time. Users need to coordinate usage of the software to
ensure they aren't bumping other users off while they're working.

The software can be downloaded by going to:

myaccount.2020spaces.com

Login:
Password: 2020Ctrctrctr

then going to the Downloads and Catalog section.

Upon installation, users can use and login to the software using the
credentials provided above.

The software includes extensive help resources - ideal for learning how to
use the software.

Thanks so much.

Sincerely,

Herbert Cruz

On Wed, Feb 15, 2023 at 3:58 PM Russ Jones <>
wrote:

Hi Herb & Tim,

We now have 4 active kitchen quotes in our system.

We are ready to proceed with reactivating our 20/20 spaces membership -
FOR PROJECT GUIDES.

Can we share the logins between our project guides as we are just starting
out and have no revenue to support multiple accounts?

Please confirm back,
Thank you
Russ
------------------------------

You have received this notification because you have either subscribed to
it, or are involved in it.
To change your notification preferences, please click here:
https://support.coastbuilding.ca

--
------------------------------
Support #41: Re: 2020 ONLINE MEMBERSHIP - REACTIVATION
<https://support.coastbuilding.ca/issues/41#change-97> open

- *Author: *Herbert Cruz
- *Status: *New
- *Priority: *Normal
- *Assignee: *IT Support
- *Start date: *2023-03-09

Hello all:

The license is now activated. Steve or JB, could one of you please install
the software wherever it is needed? I have created a support ticket to keep
track of this.

Since the company has a single license, it can only be run on a single
machine at any one time. Users need to coordinate usage of the software to
ensure they aren't bumping other users off while they're working.

The software can be downloaded by going to:

myaccount.2020spaces.com

Login:
Password: 2020Ctrctrctr

then going to the Downloads and Catalog section.

Upon installation, users can use and login to the software using the
credentials provided above.

The software includes extensive help resources - ideal for learning how to
use the software.

Thanks so much.

Sincerely,

Herbert Cruz

On Wed, Feb 15, 2023 at 3:58 PM Russ Jones <>
wrote:

Hi Herb & Tim,

We now have 4 active kitchen quotes in our system.

We are ready to proceed with reactivating our 20/20 spaces membership -
FOR PROJECT GUIDES.

Can we share the logins between our project guides as we are just starting
out and have no revenue to support multiple accounts?

Please confirm back,
Thank you
Russ

You have received this notification because you have either subscribed to
it, or are involved in it.
To change your notification preferences, please click here:
https://support.coastbuilding.ca

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 #3

Updated by Steve Wharton about 2 years ago

  • % Done changed from 0 to 30
  • Estimated time set to 1:00 h

Installed in MP

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 #4

Updated by Herbert Cruz about 2 years ago

  • Category set to Software
  • Status changed from New to In Progress
  • Assignee changed from IT Support to Steve Wharton

Hi Steve:

Is this now installed in all locations?

Thanks.

Herb

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 #5

Updated by Steve Wharton about 2 years ago

It is installed in MP.

JB - Can you confirm if it has been installed in Sechelt/Gibsons?

On Thu, Apr 13, 2023 at 4:22 PM Herbert Cruz <>
wrote:

Issue #41 <https://support.coastbuilding.ca/issues/41#change-159> has
been updated by Herbert Cruz.
------------------------------

- Category set to Software
- Status changed from New to In Progress
- Assignee changed from IT Support to Steve Wharton

Hi Steve:

Is this now installed in all locations?

Thanks.

Herb
------------------------------
Support #41: Re: 2020 ONLINE MEMBERSHIP - REACTIVATION
<https://support.coastbuilding.ca/issues/41#change-159> open

- *Author: *Herbert Cruz
- *Status: *In Progress
- *Priority: *Normal
- *Assignee: *Steve Wharton
- *Category: *Software
- *Start date: *2023-03-09

Hello all:

The license is now activated. Steve or JB, could one of you please install
the software wherever it is needed? I have created a support ticket to keep
track of this.

Since the company has a single license, it can only be run on a single
machine at any one time. Users need to coordinate usage of the software to
ensure they aren't bumping other users off while they're working.

The software can be downloaded by going to:

myaccount.2020spaces.com

Login:
Password: 2020Ctrctrctr

then going to the Downloads and Catalog section.

Upon installation, users can use and login to the software using the
credentials provided above.

The software includes extensive help resources - ideal for learning how to
use the software.

Thanks so much.

Sincerely,

Herbert Cruz

On Wed, Feb 15, 2023 at 3:58 PM Russ Jones <>
wrote:

Hi Herb & Tim,

We now have 4 active kitchen quotes in our system.

We are ready to proceed with reactivating our 20/20 spaces membership -
FOR PROJECT GUIDES.

Can we share the logins between our project guides as we are just starting
out and have no revenue to support multiple accounts?

Please confirm back,
Thank you
Russ

You have received this notification because you have either subscribed to
it, or are involved in it.
To change your notification preferences, please click here:
https://support.coastbuilding.ca

--

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 #6

Updated by Steve Wharton about 2 years ago

  • Assignee changed from Steve Wharton to JB Corpuz
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