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Support #136

open

Re: Help internet is down

Added by Matt Milinkovic over 1 year ago. Updated over 1 year ago.

Status:
New
Priority:
Normal
Assignee:
Tim Rothwell
Category:
-
Start date:
09/09/2023
Due date:
% Done:

0%

Estimated time:

Description

Hi Team
Update. Store level.

Found issue see picture attached

Flashing yellow bottom arrow and reset and still yellow.

Main store running fixed that issue.

Tool Rental and K&A offline
Will not Connect to POS.

10:57am

Best Regards
Matt Milinkovic

On Sat, Sept 9, 2023, 10:15 a.m. Matt Milinkovic <
> wrote:

Hi Team

Maderia park

Internet is down can not get it back.
POS down

Please advise on next step. Restarted and tried trouble shooting with
Heather

10:15am 09/08/2023

Best Regards
Matt Milinkovic

Files

20230909_105443.jpg (4.4 MB) 20230909_105443.jpg Matt Milinkovic, 09/09/2023 06:00 PM
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 #1

Updated by Tim Rothwell over 1 year ago

  • Assignee changed from IT Support to Tim Rothwell

This appears to be a wireless access point. It is possible that the wires that lead past it have been rodent chewed and is disrupting the connectivity down the line. Can you verify the physical location of this device?

Thanks,
-Tim

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